Being prepared helps ensure your comfort and safety during a power outage due to severe weather, whether it's a winter snowstorm or spring thunderstorm.
Well in Advance of Severe Weather
- Develop shelter plans for storm and tornado conditions.
- Assemble a severe weather kit with first-aid supplies, important phone numbers and family records, battery-powered lanterns or flashlights, extra batteries, a car charger for your mobile phone, water and non-perishable food. Watch our video to learn more about creating a kit.
- Keep a land-line phone as a back-up for your cordless or mobile phone and learn how to open your garage door manually. Consider keeping extra mobile phone batteries charged and on-hand.
- If you rely on electrically powered medical equipment, ask your doctor about battery backup. If you are homebound and use life-support equipment not supported by backup power, review guidelines in advance to see if you qualify for the Medical Customer program.
As Severe Weather Approaches
- Stock up on groceries, water and any necessary medicines or prescriptions.
- Ensure your cell phone is charged.
- Bring pets and companion animals inside if possible, and move outdoor animals to sheltered areas with access to drinking water.
- In cold weather, turn your faucets to a drip before bedtime to help prevent pipes from freezing.
During a Severe Weather Event
- Stay away from power lines, meters and other equipment. Always assume a downed power line is still energized and do not approach it.
- Report a power outage or a fallen power line through our online form if you have access to the internet or a smartphone. Or call our automated response line at 1-888-LIGHT-KC 1-888-LIGHT-KC (544-4852). These methods are automated because that’s the fastest way to get your information to our crews who are working hard to restore power.
- Use battery-powered lanterns or flashlights instead of candles and oil lamps to reduce the chance of fire.
- Follow the manufacturer’s guidelines if you use a generator, and only operate it outdoors. If used indoors or in a garage, carbon monoxide fumes can build up and cause serious injury or death.
While you are preparing for weather-related outages, we are too
Watch our video on building a storm kit