Available 7 a.m. to 7 p.m. weekdays at (816) 471-5275, toll-free (888) 471-5275
Kansas City Power & Light's Customer Care Center is your source for service and billing help and automated service. The links below give you time-saving, self-service options for any service or account needs you may have. You'll find other helpful information including bill payment options and programs for our customers with special needs.
Available 7 a.m. to 7 p.m. weekdays at (816) 471-5275, toll-free (888) 471-5275