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Pay your KCP&L bill by Phone

Simplify, streamline and de-stress. KCP&L offers customers the option of paying by either check or credit card. Dial (816) 471-5275, toll-free (888) 471-5275 and follow the directions below:

PAYING WITH A CHECK
Start paying your electric bill by electronic check by selecting option 1. Please have your KCP&L account number and check book, then follow the simple voice prompts.

    Benefits
  • Avoid late charges
  • Pay before 2:30 p.m. for same-day posting
  • Store information for use each month
  • No check number needed; it draws just like a debit
  • System gives you a confirmation number

PAYING WITH A CREDIT CARD
KCP&L accepts Visa or MasterCard debit, credit or ATM payments over the phone.

Choose "Make a Payment" from the Auto Services option, then select option 3 (Pay with Credit Card). Please have your KCP&L account number on hand to verify your number, then follow the simple voice prompts. You will be connected to Western Union for processing.

    BenefitsCredit Card
  • Convenient and free payment option
  • System provides a confirmation number
  • Applies to your account within 2 business days

KCP&L is the first investor-owned utility in Missouri or Kansas to offer a no-fee card payment option.


See other payment options