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How to Reach Us - The only numbers you'll need for billing and service information or to report or outage or emergency. Account Information - Your account name, service address and account number along with the total amount due when you receive your statement. Message Board - A new feature, this area includes helpful information about your electric rates, energy saving tips and bill payment options. Account Summary - Recent account activity including previously billed amounts, payments credited to your account, amounts due for other services and your total amount due upon receipt. Bill Stub - Return this portion with your payment for accurate posting. A return envelope is enclosed with your statement.