Severe Weather Safety

When severe weather strikes, take steps to stay safe and comfortable. KCP&L is working to get you back online.

These tips can help keep you safe during an outage: 

  • Stay away from power lines, meters and other equipment. Always assume a downed power line is still energized.
  • Report an outage through our online form if you have access to the internet or a smartphone. Or call our automated line at 1-888-LIGHT-KC (544-4852). This line is automated because that’s the fastest way to get your information to our crews who are working to restore power.
  • Turn off most of your lights and unplug appliances and other electronic equipment to avoid overload damage when power is restored.
  • Unplug any heat-producing devices, like irons and stoves, to reduce the danger of fire if power is restored while you are away.
  • Avoid opening your freezer and refrigerator doors. A full freezer will keep its temperature for about 48 hours (24 hours if half full) if the door remains closed.

    Locate agencies to help stay cool this summer

    Fans can help people feel more comfortable by circulating air. If you know someone that needs help beating the heat, there are agencies across our service areas that offer up fans at no cost.

    Hot Weather Safety Tips

    Extreme heat is brutal for everyone, but older customers, children and those with cardiovascular problems are especially vulnerable on hot and humid days. Follow these tips to stay cool:

  • Drink Water

    Staying hydrated and avoiding things like caffeine and alcohol will help you stay cool. 

  • Wear Lighter Clothing

    Wear loose-fitting, lightweight cotton clothing to avoid overheating. 

  • Reduce Physical Activity

    Exert less energy to avoid heating up. A nap doesn't hurt either!

  • Plan Housework

    Be strategic about tackling housework early in the morning or later in the evening when it's coolest. 

  • Adjust Cooking

    Use a microwave or slow cooker to tackle cooking instead of the oven. 

  • Reduce Sunlight

    Close shades, blinds, drapes and curtains to reduce heat from the sun in your home.

  • Utilize Fans

    Although fans don't actually reduce temperature, they do help you feel cooler and more comfortable by circulating air. If you know someone who needs help staying cool this summer, find an agency that offers up fans at no cost.

  • Check Your AC

    Make sure your air conditioner has a clean filter and is free from debris.

  • Don't Leave Kids or Pets Behind

    Never leave children or pets in enclosed vehicles. It only takes a couple minutes for your vehicle to reach temperatures of 140 degrees or higher.

  • Locate Cooling Centers

    Find cooling centers near you to stay cool during the hottest days. 

Learn the signs and treatment of heat stress and heat stroke

Safety Tips for Flooding

Because electrical current travels through water, flooding creates specific safety concerns:

  • Stay away from power lines and pad-mounted transformers in flooded areas.
  • Don’t walk in standing water, since the limited visibility may prevent you from seeing energized and dangerous power lines.
  • Avoid steering watercraft near power poles and lines.